Operations

Internal Auditor

LocationManila, PhilippinesFull-time

About the role

The Internal Auditor carries out store audits under PICKUP Coffee's risk-based audit plan. The role tests store cash, sales, inventory, and compliance controls, documents findings, and follows them through to closure.

Key Responsibilities:

  • Carry out assigned store audits, including unannounced visits, according to the approved audit plan.
  • Gather store data before each visit (cash variances, POS exceptions, wastage, shrinkage) to focus audit testing.
  • Help update the store risk-scoring model with results from completed audits.
  • Perform surprise cash counts and check cash handling, safe, and deposit procedures.
  • Review POS voids, refunds, and discounts for unusual patterns.
  • Match POS sales to bank deposits and aggregator and payment provider settlements for audited stores.
  • Conduct inventory cycle counts at audited stores.
  • Compare actual vs. theoretical usage and document reasons for significant variances.
  • Check wastage logs and stock transfer records.
  • Complete the store compliance checklist on every audit: permits, BIR registration, POS accreditation, and official receipts.
  • Report missing or expired permits and follow up until they are resolved.
  • Discuss findings with store and area managers before leaving the store.
  • Log findings in the audit findings tracker with owners and agreed due dates.
  • Follow up on open findings and re-test closed ones on later visits.
  • Prepare complete working papers using the Store Audit Manual and audit programs.
  • Draft audit reports within 3 working days after each store visit.
  • Provide data and analysis for the quarterly findings summary.
  • Suggest control improvements based on recurring issues seen in stores.

Skills:

  • Bachelor's degree in Accountancy, Finance, or a related field.
  • CPA preferred; recent CPA board passers are welcome to apply.
  • Experience in retail, QSR, or multi-site operations is an advantage.
  • Basic understanding of internal controls, cash handling, and inventory processes.
  • Awareness of BIR requirements for POS, official receipts, and local permits.
  • Good Excel skills (lookups, pivot tables) for reconciliations and variance analysis.
  • Honest, detail-oriented, and careful with evidence.
  • Clear written and verbal communication with store teams.
  • Confident and respectful when raising findings.

Qualifications:

  • 1 to 3 years in internal or external audit, or in store or branch controllership.
  • Does not process, approve, or reconcile the store transactions being audited.
  • Reports findings as observed, without changes unless supported by evidence.
  • Raises any pressure to change or drop a finding directly to VP Finance – PH.
  • Able to work independently and travel regularly across NCR, Luzon, and VisMin.

Job Type

Employee status : Full-time

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